Our website uses cookies so that you can place orders and we can provide a better service. Continue to use the site as normal if you're happy with this, or find out how to manage cookies.

$9.95 STANDARD DELIVERY
Ghost
US
Search
{{hc.basketItemCount}}
  • NEW ARRIVALS
      • New In Dresses
      • New In Skirts
      • New In Tops
      • New In Trousers
      • Imogen Trousers

      • Adrianna Skirt

      • Mari Dress

  • CLOTHING
      • All Clothing
      • Dresses
      • Skirts
      • Tops & Blouses
      • Pants
      • Coats & Jackets
      • Dana Dress

      • Victoria Dress

      • Madison Dress

  • GHOST ARCHIVE
      • Shop All
      •  Willow Dress

      •  Winnie Dress

      •  Freya Dress

  • DRESSES
      • All Dresses
      • Midi Dresses
      • Printed Dresses
      • Crepe Dresses
      • Lainey Dress

      • Victoria Dress

      • Beatrix Dress

  • BRIDAL
      • Bridal Wear
      • Bridesmaid Dresses
      • Occasionwear
      • Shawls
      • Mari Dress

      • Madison Dress

      • Meryl Dress

  • SALE
    • SALE BY CATEGORY

      • All Sale
      • Sale Dresses
      • Sale Skirts
      • Sale Tops
      • Sale Trousers
    • SALE BY COLOUR

      • Sale Black
      • Sale Blue
      • Sale Green
      • Sale Purple
      • Sale Pink
    • SALE BY SIZE

      • Sale XS
      • Sale S
      • Sale M
      • Sale L
      • Sale XL
      • Sale XXL
      • Sale XXXL
  • LOOKBOOK
      • ARCHIVE LOOKBOOK
      • Ghost Archive

Sign In

Sign in with your email address to review your account details and orders. Or register to create an Ghost account.

Sign In Create an account

Create a wish list

Sign in or create an account to add your favourites to your wish list and save them for later

Sign In Create an account

International Returns

To make a return for a refund or exchange, you’ll need to follow the instructions set out below.

While we’re sure you’ll love what you’ve ordered, we understand that sometimes you might have second thoughts. If you are not completely satisfied with your purchase, we offer an extended 45 days return policy. Except for faulty goods, all items must be returned to us in a saleable condition. They must be returned unused and in their original, undamaged packaging. When trying on clothing, please ensure that you are not wearing any deodorant or fragrance that may leave a mark.

All Returns must be sent back to:

Ghost Retail Limited,

Unit 4,

Haslemere Business Centre,

Lincoln Way,

Enfield,

EN1 1DX

PLEASE NOTE: you will receive your refund credit within 14 days of the item(s) being received back at our warehouse. An email will be sent to confirm that we have processed your return.

We offer a 45 day return policy to our International customers. Any charges incurred for returning goods back to us for refund are the responsibility of the customer.

  • Ensure you return your item(s) within 45 days of receipt. The goods must be returned unused, in their original, undamaged packaging
  • Complete the returns form enclosed with your item(s) and place the completed returns form in the parcel. Please be sure to fill out your order number, reason for return, your name, address and postcode in the mandatory fields.
  • We strongly recommend that you use registered post, recorded delivery or another secure method of delivery from a reputable carrier, retaining the receipt until you have received credit for the returned items. We regret that we cannot be held responsible for non-delivery of returned goods.

PLEASE NOTE: you will receive your refund credit within 14 days of the item(s) being received back at our warehouse. An email will be sent to confirm that we have processed your return.

  • We suggest that you send the item(s) via Royal Mail Recorded Delivery (for UK mainland deliveries). We regret that we are unable to offer a refund on returned shipping costs.
  • To return goods, please be advised that you must return them within 45 days of the initial receipt of your order. Please complete clearly your returns form.
  • We can only issue refunds on items that are shipped back to us within 45 days of receipt.
  • All successfully returned items will only be credited to the account used to originally purchase the items(s). 
  • Please note that we are unable to refund any duty paid on the items returned to us either faulty or unsuitable as this is a contract between the purchaser and own country Customs & Excise.
  • Please note that international returns will need to add the following before our warehouse address to avoid items being held at customs: ‘GOODS FROM THE UK BEING RETURNED FOR EXCHANGE'

 

Subscribe

Sign up to the Ghost Newsletter today to receive exclusive updates and offers

  • Assistance
    • Helpdesk
    • Delivery
    • Returns
    • Track Your Order
    • Free UK Returns Label
    • FAQs
    • Contact Us
    • Store Finder
    • Careers
  • About Us
    • The Brand
    • As Seen In The Press
    • Terms & Conditions
    • Terms of Use
    • Privacy Policy
    • Cookies Policy
    • Modern Slavery Policy

Follow Us

  • facebook.com/ghostfashion
  • @ghost_fashion
  • ghostfashion
  • @ghostlondonbridal

2023 © Copyright Ghost Ltd

Ghost

Old Browser Detected

For best experience please use a newer browser