During this unprecedented time, we want you to know that the safety of our customers and employees is our top priority. As the Coronavirus (COVID-19) outbreak evolves, we are taking all necessary precautions to ensure this.
We are taking important steps to help you stay protected
We continue to monitor the situation closely and are following the latest recommendations from the World Health Organisation to ensure that our practices are aligned with the most recent guidelines. We have applied all required protocols including deep cleaning workspaces and providing hand sanitizers.
Shop online with free delivery & extended returns
It’s business as usual for our online store. To make things easier for our customers during this diﬃcult time and to ensure you have the shopping experience you deserve, we are oﬀering free standard delivery on all UK orders and extend our online return policy to 60 days. All aspects of our Returns Policy remain the same.
Flagship store temporarily closed
In light of the government’s announcement of a national lockdown, our ﬂagship store, 120 Kings Road, London will be temporarily closed from Thursday, 5 November until further notice. While we are deeply saddened by the impact of Covid-19, the health and safety of our customers and employees remains our highest priority. Please visit our store page or contact customer services for updated information.
We are here for you.
We are committed to providing you with the best service we can. Our customer service team is available via phone or email during normal opening hours to help you navigate this uncertain time. We endeavour to keep our lines of communication open to inform you of the latest developments. If you need us, we’re here to help. Please email firstname.lastname@example.org
We thank you for your continued support. We will get through this together.
With Love, Ghost London